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This is the type of "Customer Service" you get wit

Posted: Sun Sep 05, 2004 12:50 pm
by Doughboy
About a week ago my computer died and I lost everything on my Hard Drive. After reinstalling windows I just wanted to get my programs back in place and move on and forget the whole thing. I e-mailed the help desk at Har-bal and although I would have been satisfied to have received a response in a day or two, I decided to check my e-mail about 15 minutes later. There to my delight was a message from Earle with my link to the program I love so much. As pleased as that made me, I have to tell you, I really wasn't all that surprised. Pretty typical of every time I have contacted them. :D

Thanks once again guys! :)

You are quite welcome

Posted: Sun Sep 05, 2004 12:58 pm
by har-bal
Thanks for your kind comments. We will try and maintain that level of customer support.

Thanks for making it known. I know there are a lot of folks out there who are leary about dealing with internet companies.

We are doing our best to change that..

Cheers

Earle