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Wow These Guys are Good

Posted: Mon Nov 08, 2004 5:11 pm
by eardrum
Hi all :D
I just purchased Har-Bal on saturday, and of no fault of theirs,I typed my E-mail address Wrong!dot coom instead of dot com
(must have been a typewriter repeat couldn't be Me. ha ha!)
About an half an hour after my post about not recieving my e-mail download.
I recieved a telephone call From Earl in Georgia,I'm in Michigan.
He caught the error, and quickly resovled the problem, then called me back to make sure everything went ok.
Thanks so much Earl.
These guys have a great product and great service, looking forward to future release's and innovations, keep up the good work
TY!
Michael

Re: Wow These Guys are Good

Posted: Mon Nov 08, 2004 9:24 pm
by har-bal
eardrum wrote:Hi all :D
I just purchased Har-Bal on saturday, and of no fault of theirs,I typed my E-mail address Wrong!dot coom instead of dot com
(must have been a typewriter repeat couldn't be Me. ha ha!)
About an half an hour after my post about not recieving my e-mail download.
I recieved a telephone call From Earl in Georgia,I'm in Michigan.
He caught the error, and quickly resovled the problem, then called me back to make sure everything went ok.
Thanks so much Earl.
These guys have a great product and great service, looking forward to future release's and innovations, keep up the good work
TY!
Michael
Eardrum

We are glad everything worked out for you. Let us know if you have any questions. Our mission is to remove the mystery of mastering :)

Earle

Posted: Tue Nov 09, 2004 7:31 pm
by movado242
Yeah earl is the man...He did the same for me plus a quick walk thru on the program. That's what I call customer service.